It’s no secret JIKOmetrix offers online backup as a managed service. However, some times reality can punctuate the value of a service.
I received a call from a client around 9:00AM. “Hi Mike … Do you have minute?”

I respond, “Yes, how are things by you?”

The client continues, “Could be better. How do I go about getting files from my online backup account? I’m trying to prepare for a presentation in 3 hours.”

I respond, “What happened?”

They blurt, “I spilled a hot cup of coffee on my laptop. I tried draining the coffee from it by flipping it over like a tent but it won’t turn on any more.

I reply, “Turn on anymore? You tried to turn it back on? … How long did you wait?”

They reply, “I let drain for about half hour and tried to power it up. Since it won’t power up I’m thinking that I should get my files from the online backup.”

As you can see your day can change from an average day to a “What do I do?” day very quickly.

I checked their account. It turns out that the backup client on their Mac power book had backed about 2 hours prior to the coffee spill. It also showed that they had over 50GB of data backed up.

They did not need all of their files restored now, but had a few items that they did want recovered before their presentation. So I showed them how to use the web restore to select the files and folders they wanted to get now. Then we ordered a full DVD restore of the most current files, Total data set to be delivered on DVD’s was 52GB.

Our service response is what made the difference from other self-service providers, we provided options that worked for the client and helped to claim a nerve racking situation.

We encourage everyone to backup their data. Insure your data, digital photo’s, financial records, and project work are safe and recoverable in the event of theft, accident or equipment failures.

Sign up today for our online backup service for as little as $15 per month. We perform the installation, configure, and test the backup process to ensure your important files and folders are backing up and can be recovered.

Secure Online Backup Solution

Call for a no hassle demonstration or to place your order today – (630) 759-9283



I recently purchased a new 1TB external hard drive for a project. Now that the project is completed I wanted to re-purpose the hard drive for use as a backup drive with my Mac as a target for time machine.

I initially went to the ‘Disk Utility’ application in my utility folder to format the drive. However, each time I’d format it I received an error saying the format system failed when trying to format any of the Mac OS formats. It would format FAT-32 fine but not Mac specific formats.

It turns out that you have to select the parent drive in ‘Disk Utility’ then click on the Partition tab. There select 1 partition. Then click on the options button and select the first item GUID for Intel macs or second item Apple Partition for PPC Macs. Then click ‘OK’. Now click ‘Apply’ button (for Leopard) or ‘Partition’ button (for Tiger) .

You now have a Mac OS compatible external hard drive that can be set to boot your Mac if needed.

The issue is that most external hard drives come formatted as FAT-32 or NTFS with a windows partition. By changing the partition to GUID  or Apple Partition we can format the drive Mac Extended Journaled or any other Mac OS format.


This is a shameless plug for our newly launched managed online backup service for the technically challenged.  Begin Shameless plug.

Hard drives fail. Viruses can destroy data. Having a copy of your work, digital photographs, financial records and other important files is just one step in a thorough backup plan. Our secure online backup solution completes the backup process by placing a copy of your data off-site where it is safe from theft, fire and unauthorized access.

Losing your digital photos and financial information as a result would be devastating. Our secure online backup solution is a reliable and safe way to backup critical and important files. We realize that many businesses don’t backup properly because they may not be sure what needs to be backed up or how to do it reliably.

Our online backup solution is a full service managed solution. This means we do all of the setup, all of the configuring, all of the testing and all of the monitoring. As long as your computer is turned on, awake and connected to the internet our solution will back it up, even when traveling with your laptop.

Follow this link to place your order or for more details:

Special Offer
Tech one Illustration is making a special offer to the next 15 users to sign up who mention this blog when they order. The next 15 sign ups can order business class service for just $15 per month per computer. You will get 5GB of storage per computer as part of the base fee, expandable in 5GB increments. There are no caps your account will increase or decrease based on your usage. Additional storage is just $1 per 1GB per month. Plus we will waive the setup fee for your first 5 computers, up to a $150 value. Limited offer. Restrictions apply. Offer valid through March 1st, 2009.

Call Mike Brandonisio at Tech One Illustration, (630) 759-9283 x1001 to place your order or make an appointment to discuss your business’s backup needs. Mention this posting to receive discount.

It’s an insurance plan for your data, Call Today! (630) 759-9283 x1001

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