I’ve stopped using spam assassin all together and use a hosted email filter. It made a huge difference in what makes it to the inbox but is still held in quarantine for review.

I’m sure you looking for a fix, but here is link to our hosted email filter info:

http://www.jikometrix.net/content/view/80/124/

Mike

My cPanel/WHM is: cPanel 11.24.4-R34599 – WHM 11.24.2 – X 3.9

It appears this is still an issue? Are you aware of anything new on this?

Thank you,
Doug

There may be more to is than that. I’m running:

WHM 11.11.0 cPanel 11.16.0-R18546
WHM X v3.1.0

I recently had to reset my exim conifiguration to defaults. WHM now supports subject re-writes so I do not use ‘Use the old transport” for SA. Basically it now does all the stuff I was trying to do manually. But about you now.

Where is what I’d try, ONLY IF YOU HAVE NO ADVANCED ENTRIES IN THE ADVANCED EDITORS:

1. login to WHM and go to the exim conifiguration.

2. Reset all configs to defaults. Button is at the bottum of the page.

3. under ACL, uncheck “SpamAssassinTM: Reject mail with a spam score is greater then 20.0 at SMTP time. ” AND DO CHECK “SpamAssassinTM: Reject mail with a spam score is greater then 15.0 at SMTP time. ”

4. Leave the rest as default settings. and click the save button.

If you need to white email servers that have trouble sending you email check “Whitelist: Trusted Mail Hosts/Ip Blocks”. click save then edit the list. You can get the MX record for a given domain from here http://network-tools.com/nslook/ or use some other similar tool.

Mike

Did you mean Jan 01, 2008? I have not noticed anything unusual on my servers. But I also reject SPAM from the top down. I add code to my exim.con to reject email with a SPAM value of 17 or more. It makes a huge difference.

Mike

My users just reported that as of Jan 1 07 they started receiving a large increase in spam. Are there any new changes people know of?

So to be clear if you use the new ACL style configuration and set a user filter the users whitelist is ignored. Removing the filter allows the whitelist to operate properly.

I think you may found a bug in cPanel. Have tried to opening a cPanel ticket?

Mike

I configured User Level filtering to block out spam bar that has 5 +’s or greater. It works as prescribed.

However, I noticed that if I put a whitelist entry in SpamAssasin, the User Level filtering does not look at SA to override its own filters.

In other words, someone who is whitelisted because their email keeps getting erroneously tagged as spam won’t actually get whitelisted. The Whitelist is worthless in this case.

No it means that it will not deliver anything that is marked as SPAM to an inbox and use the ACL style transport instead. I found that this new style does not support subject re-writing either. Spamassassin will still continue filtering your email.

Mike