Sun 14 Jan 2007
Recovering from winlogon.exe application error
Posted by jsupport-user1 under Computers , PersonalDigg This Entry , [70] Comments
Hello,
Here I am today, attempting to recover my Windows XP Pro computer from an error after rebooting it, “winlogon.exe Application Error” Something about cannot write to some memory location. I did some searching via Google, No luck. I’m trying a system repair. Cross your fingers. If I can recover my accountig files, I’ll move them to my Mac Mini.
I Hope this fixes it.
[edited: 2 hours later]
Sort of fixed it. It is fixed enough to boot, login and recover and data I need. However the system is less than perfect. I cannot RDP to the XP box from my Mac Mini anymore and I keep getting errors about not being able to start ICS or other services. I’ve tried to run windows update but it just hangs.
At this point I’m thinking that I’ll get what I can moved to an external drive and start from scratch. 🙁
[edited: 8 hours later]
Windows Update finally responded. After spending much time running downloading updates and reinstalling IE. It seems to be working properly without error. What a head ache. I do most of my work on my Mac Mini and use this Windows box for validating web site designs and accounting. I’m vasilating between moving my accounting to my Mac using MYOB and just leaving the Windows box ass-is. I really did not want to spend so much time on this, but I need to get my tax papers prepared and it has all my accounting on it.
Sincerely,
Mike
i have also tried pixa’s check disk, as of right now it’s working
i’ll keep you posted as this has been an on going battle at my work
I believe it’s related to memory usage. I get the winlogon error message only when another process is taking a ridiculous amount of memory, most recently Gnu Emacs.
Thanks Ben.
Thanks Bonnie, I’m gonna try your idea. I didn’t have this problem untill I used installed some theme stuff, I guess it might me related.
I got the same thing here:
winlogon.exe – Application Error : The instruction at “0x010109ae” referenced memory at “0x00000364”. The memory could not be “written”.
Then,
Log On to Windows: winlogon.exe – Application Error : The instruction at “0x010109ae” referenced memory at “0x00000364”. The memory could not be “written”.
Do you know how to find them? Running in Windows XP.
Again, in above. It’s appeared when you started Windows. Do you know how to fix this?
Hi windowsnt,
Have you tried any of the suggests on this page?
Mike
Hi Mike
This winlogon.exe error popped up on my login screen after I patched my computer with this UXTHEME patcher or something, meant to allow my computer to use third-party themes and skins. The patch was successful, but upon reboot, I keep getting the same error. Clicking OK reboots my computer again, clicking Cancel to debug just hangs the PC. I can’t get past the login screen and I’m in a desperate situation. I’ve tried most of the solutions and am currently running the Recovery Console. I hope it works, if not, what do you suggest? Thanks.
Hi Joel,
to fix issue I had to install the OS back over it self then patch to the current level. You can see from the post it can take some time.
Sorry I don’t have an easier fix.
Mike
I am a SW architect / SW Engineer at HP with way too much knowledge about Windows and LInux Operating Systems and under the cover stuff: 🙂
I am helping a friend with her lappy as it was FULL of many many viruses. I have removed all but the “winlog.exe problem”.
When I fix this, I’ll report back.
In the mean time here are some tips from my “room of knoweledge”
1. At home, I use Avast (www.avast.com) anti software. It is free for non-ommercial use. For those that don’t want to spend money and pay yearly license updates, THIS IS FOR YOU! It auto updates, and has many automatic features. You do need to perform manual scans periodically.
2. Go get the Hiron Boot CD (www.hirensbootcd.net/) from the WEB and this will boot your lappy and allow you to interact with your HARD DRIVE (view files, copy files to a USB thumb drive / USB stick (what ever we call it!!!)
For those that don’t know, a CD image on the web will most likely be ISO file (i.e. myCDImage.iso). You download it, then you “burn it to a blank CD”. Of course you need a Read / Write CD drive to do this. Most lappys now come with one, but you can buy an external USB one for $100 or so.
3. If you ever need to recover files from your Laptop hard drive, you can always do the following:
a) remove it from your lappy
b) insert it into an external hard drive external usb case
c) plug it into another Windows computer and you can browse the files and copy what you need.
NOTE: For $20 – $40 you can buy an EMPTY external HARD DRIVE box that has at least a USB plug.
NOTE2: Besure to look carefully at the labeling on the box and make sure the hard drive in your lappy will work. Because you may have one of the following types of hard drives in your lappy: ATA (aka PATA – it will a two row 40 pin connector), SATA / eSATA (it has a completely different port arrangement) Ask the sales clerk to help you.
Holy Crap Dan, 🙂
Thank you for the brain dump. That is lots of good stuff. I’m temped to re-post as a proper entry.
Mike
Got the same error. Happened after I ran 2 virusscans on a badly infected machine. Then the machine worked fine, but I ran Windows Update later. Big mistake. For me chkdsk did not work. Neither did editing the services, nor removing SP3, nor last known configuration.
I have installed a new XP Pro, but it can’t seem to find the wireless internet connection, which is built-in on the laptop. Installing the drivers didn’t work.
Any other suggestions on what to try? I’m hoping that fixing the original Windows XP Home will allow wireless to work again.
Hi,
Save your data, format and re-install. It should only take about 3-4 hours.
Mike
It doesn’t. I’ve done several formats and fresh intalls now, and the reboot loop starts after I start applying security updates from Microsoft. I’m gonna try uninstalling IE 8 though…
Hey Mike, really awesome resource you have going here. Ive read all of the possible fixes for the problem on here. I have the same exact problem, “winlogon.exe – Application Error : The instruction at “0×010109ae†referenced memory at “0×00000364″. The memory could not be “writtenâ€. I ran a McAfee virus scan and nothing came up. I tried using the last good configuration option on start up and it did not work, I assume it is because the computer reinfected itself. I then contacted McAfee and they remotely attempted to clear my computer of a potential virus. A virus was found and removed that didnt originally come up in my virus scan. They removed the virus and they restarted my computer. Got the same error message and they said to contact HP reguarding the issue. HPs answer, “buy a new computer”. I’m not giving up. I am offloading all my important files to an external HD, and then I am going to try using the last known working config again, and if that doesnt work, then resorting to a recovery. I created recovery discs when I purchased the computer. I’ll be sure to post my findings.
P.S. I have one question though. If I go about a recovery, will it reformat my computer and will I lose all my data?
Hi Phil,
>>> P.S. I have one question though. If I go about a recovery, will it reformat my computer and will I lose all my data?
only if YOU format the drive. You can install over the top of the existing installation.
– Mike
I love your site.
Laquita,
Thanks.
– Mike
“WinLogon Application ERROR” I fixed it by running HIJACKTHIS and in the list I checked and clicked Fix button the items starting with WINLOGON :— and it fixed the problem magically.
TRY IT It’s worth your time.
Hi,
You have to be able to boot your computer into a user login though to use HIJACKTHIS. When I was having the “WinLogon Application ERROR” The computer would reboot itself over and over.
How did you login when you are getting a “WinLogon Application ERROR:?
– Mike